QUALITY MANAGEMENT
ACCORDING TO DIN EN ISO 9001:2015
The management board is responsible for promoting a sense of responsibility and quality among employees as well as for regulating and monitoring the responsibilities, processes and effectiveness of all activities.
For the economic success of our company, maintaining our quality standards for products and services, while simultaneously taking into account a balanced cost structure, is essential . We make use of the optimal interaction of technology, materials and people.
Social aspects such as laws, regulations, ordinances, codes of practice and safety factors are respected and implemented in our company.
We treat customers’ property (including intellectual property) confidentially and with loyally.
Our quality management system requires continuous assessment and measurability of our quality and performance, in order to constantly improve the level. For this purpose, risks and opportunities are carefully weighed and various projects for optimisation are implemented.
Responsibilities are clearly defined in our organisational chart. Our managers work responsibly and use helpful tools that contribute to process optimisation and error-free execution of all tasks.
Our primary goal is to supply our customers with products and services of a high quality level, thus ensuring the highest level of customer satisfaction.